Frequently Asked Questions

About DENTISTE' Products

What makes DENTISTE' toothpaste different from regular toothpaste?

DENTISTE' uses an exclusive blend of 14 botanical extracts including tea tree oil, chamomile, and echinacea. Our formula features Cyclodextrin (CDX) technology that traps Volatile Sulphur Compounds — the primary cause of bad breath — providing up to 12 hours of fresh breath protection.

Is DENTISTE' toothpaste safe for daily use?

Yes. All DENTISTE' products are formulated with 100% natural active ingredients and are safe for daily use. Our products are dentist-recommended and free from harsh chemicals such as SLS (Sodium Lauryl Sulfate) and artificial sweeteners.

What is the Self-Cleansing Saliva Flow Enhancing formula?

Our proprietary formula stimulates natural saliva production while you sleep. Increased saliva flow helps wash away bacteria and food particles, reducing bacterial deposits and preventing dry mouth — a leading cause of morning breath and tooth decay.

Can I use DENTISTE' if I have sensitive teeth?

Yes. We offer the DENTISTE' Ultra Sensitive line specifically designed for sensitive teeth. It contains BioMin F technology with Nano Hydroxyapatite that repairs and remineralises enamel while providing gentle, effective cleaning.

Ordering & Shipping

Do you ship internationally?

Yes, we ship worldwide. International delivery times vary by destination — typically 7-14 business days. Free shipping is available on qualifying orders within Thailand.

What is your return policy?

We accept returns within 30 days of delivery for unopened products in original packaging. If you receive a damaged or defective item, please contact us within 7 days for a replacement or full refund.

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can track your package directly through the carrier's website or by contacting our customer service team.

Product Usage

How should I use DENTISTE' nighttime toothpaste?

Brush thoroughly for at least 2 minutes before bedtime. The nighttime formula is designed to work while you sleep — our CDX technology and botanical extracts continue protecting against bacteria and bad breath for up to 12 hours.

Can DENTISTE' products whiten teeth?

Yes. Our Premium & Natural White range uses Nano Hydroxyapatite (HAp) — the same mineral found in natural tooth enamel — to restore whiteness without bleaching agents. Results are typically visible within 2-4 weeks of regular use.

Is DENTISTE' suitable for children?

DENTISTE' products are formulated for adults. For children under 12, we recommend consulting with a paediatric dentist for appropriate oral care products.